Southeast Aerospace Customer Testimonials

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(The following are received from customer comment cards or emails)

"We are very happy and satisfied with the services offered by SEA."

---- A.P., Selangor, Malaysia

"My company has been dealing with Southeast Aerospace for almost 3 years now. We have purchased avionics and outsourced SEA's workshop for overhaul of components. We are extremely happy with the way our business requirements are handled by Ms. Aprile Blaire. I have loads of praises for her and SEA."

"Southeast Aerospace is a great company to do business with. All the people that I have dealt with are knowledgeable and friendly, that means alot in this industry and is very few and far between. It is a pleasure to do business with Southeast Aerospace. Thank You."

---- D.G., Fort Worth, Texas

"It is so easy doing business with SEA and the CSR's are so friendly and helpful, and 99% of the time, SEA delivers BEFORE the time quoted. Thank you for all your help!!!"

---- H.G., Atlanta, Georgia

"We are very appreciative of your fast response and action to deliver our order on time."

---- J.A., Cibubur, Indonesia

"Great Prices, super efficent service, always on the ball. Jenny is always quick to respond."

---- N.J., Oxford, England

"You've been professional, responsive and efficient. I am a happy customer. Many thanks"

---- S.S., Reading, UK

"Yesterday, I had the opportunity to communicate several times with Jenny Gibbons. She went way beyond just giving me a quote. She answered questions which enabled me to give more information to my customer. It is rare that such service is given so readily and with in a short space of time. I wanted you to know how much I appreciated her and hope to do business with her again."

---- B.K., Sterling, VA

"I have recently been completing a major refurbishment of our Cessna 402 aircraft and in the process have had to order a number of parts from the US. This has been done through three different companies so far. So far I have had to deal with un-answered emails, extremely inefficient processing and as a result am still waiting for some orders to be dispatched as far as two months after payment. So far South East Aerospace was able to process our order far quicker than any of your competitors by a long way.

So I wanted to say thank you for your efficient service. Running an aviation company in a small African country has its challenges so we will definitely be calling again."

---- V.P., Lusaka, Zambia

"Thank you for your professional and very efficient help. I have contacted several avionic companies overseas and Southeast Aerospace Inc was the most efficient and professional company to do business with. Once again, many thanks for all your help."

---- I.W., Herdsman, Western Australia

"I really appreciate all the support provided from you! Always on time with high products and services quality and really competitive prices!"

---- J.Z., San Jose, Costa Rica

"We are really grateful to you and Southeast Aerospace for getting the transponder repaired and sending us back with in a short span of time when it had just finished the warranty. We are extremely happy with the support and would assure you all our requirements regarding avionics would only be ordered to you"

---- S.J., New Delhi, India

"As the UK's largest Air Ambulance operator I also look to Southeast Aerospace for our avionics support, Jenny Gibbons has served us very well over the past few years."

---- L.S., Oxfordshire, United Kingdom

"I deal directly with Jessica Costa in your sales division and she is very professional, helpful, and knowledgeable. A pleasure to work with."

---- T.R., Milan, Illinois

"I find the Southeast aerospace website very helpful not only for ordering but unit information as well. Also Rob is my contact and he is always very helpful and a pleasure to deal with."

---- MK, Essex, United Kingdom

"Thank you in advance for your help with the repairs, the customer service person I spoke with on the phone was excellent."

---- BTS, Allentown, Pennsylvania

"...Jenny & Jessica, very professional and efficient on avionics. Overnight and timely replies to quotes. Many Thanks."

---- K.K., Singapore

"I contact Jessica with questions regarding avionics items she has always been extremely professional. She takes the time needed to determine what type of equipment I am looking for. If the information is not immediately available to her, she researches it and returns my calls in a timely fashion. She is such a pleasure to work with."

---- D.D., Titusville, Florida

"Also, each time I call I have the pleasure to speak with Lorie. Again, a true professional....The quality of the Customer Service that I have been exposed to at SEA is a real pleasure to find in this industry. You should be proud of the outstanding people that you have employed there."

---- D.D., Titusville, Florida

"thank you, Southeast Aerospace, and most especially Jessica, for all of your help...It has been such a distinct pleasure to work with her over the phone. She's been responsive, knowledgeable, polite and cheerful - just an absolutely positive experience to work with her...Because of my experiences with Jessica's professionalism, we will be returning to SEA for our avionics needs."

---- E.H., Kissimmee, Florida

"Thanks for making it a smooth transaction. It has been great trading with you and I hope to do it again."

---- J.C., New Braunfels, Texas

"Keep up the excellent work. When talking with your employees they are very professional. I usually work will Aprile Blair and she does a super job."

---- D.C., Orlando, Florida

"I just picked up the KLN-90B at FedEx in Calgary, it was well packaged and looks great. Wow, you guys are awesome! Next time I need avionics I will call SEA first!!!!"

---- R.D., Calgary, Alberta, Canada

"I placed an order on Monday for a used King Nav/Com and Indicator. The shipment arrived today (Thursday), including crossing the border! I couldn't be happier with the order. It was well packed, and the radio and indicator are in great condition. Pass my thanks along to Rob on the order desk; he was very helpful to me."

---- A.N., Ottawa, Ontario, Canada

"Three years ago I made first order to SEA with some fear to lose time and money. Now I can say that we acquired the reliable partner in face of SEA. I'm pleased to cooperate with SEA's concerned personnel and especially with you, Rob. Hope to keep a good relationship in the future. Thanks a lot!"

---- I.Z., Sharjah, UAE

"Thank you! In all the years I've been in this business I have determined that you and Southeast Aerospace have the best avionics support."

---- J.P.R., Miami, Florida

"My order was handled and shipped faster than promised. Now that I found you, I will use you."

---- J.R., Plainfield, Wisconsin

"Thanks for your prompt attention to our avionics needs. I had already done most of my shopping and needed to see how competitive you were. Your willingness to help me out on the quote in turn helped me close the deal with my owner."

---- M.M., Fort Worth, Texas

"By the way, the first order arrived Friday and my installer was ecstatic over the quality of the equipment and the professional way it was prepared and packed. You might have a new customer in him too! Thanks."

---- Ted, Ottawa, Ontario

"I received your package the other day with some promo items. I wanted to say thank you very much for that. In today's world its not the material things that matter, but more so the thought, and that goes a much longer way. Thank you too for being a reliable source and vendor to support my efforts."

---- J.C., British Columbia, Canada

"After discovering SEA on the internet, I called and found your staff to be very cheerful and effective. Your service is always quick and efficient. Keep it up!"

---- B.C., Spring, Texas

"We have been dealing with SEA for over 7 years now and have always received good prices from good people. Everything is good."

---- T.S., Lanseria, South Africa

"When I bring my aircraft to SEA, I always know what to expect. The service is very consistent. There may be less expensive Mom & Pop shops out there but SEA offers service on another level."

---- P.K., Melbourne, Florida

"Since I have never purchased overhauled avionics before, I was a little leery when I found myself needing a radio for my aircraft that was no longer manufactured. I called SEA and found the service to be unbelievably good. The salesperson I spoke to was very courteous and listened to all my concerns about purchasing used avionics. They assured me that the unit would be like new as I am very picky about the appearance of my aircraft panel. When I received the radio, I was amazed that everything the salesperson told me on the phone was true. The radio looked like new and worked flawlessly in the aircraft. Indeed, SEA exceeded my expectations. I never knew there was an avionics company like this around. So now, wherever I fly to I tell everyone about SEA."

---- J.H., Boston, Mass.

"What great service! Thank you so much."

---- G.W., Miami, Florida

"In the past, we have brought our fleet of aircraft to chain type maintenance companies and never have experienced the service we received from SEA. I am particularly impressed with the immaculate handling of our aircraft and attention to detail from the whole staff."

---- J.J., Melbourne, Florida

"I was referred to SEA from another customer of yours. I found the same product I was looking for but at half the price! They even send me free PDFs of all the avionics manuals I needed."

---- P.H., West Sussex, England

"We trust your work! Your staff is always prompt and efficient. Thanks!"

---- K.B., Batavia, New York

"One day I was searching for some information on Google. I found a link to SEA's Internet site and was very impressed with the amount of information they offered to the general public. There was more information on their site about the topic I was researching than any of the manufacturers. I decided to visit SEA and was very impressed with the organization and productivity of their facility."

---- R.L., West Palm Beach, Florida

"You always take care of us. Everyone at SEA seems to understand the importance of good customer service."

---- K.T., Miami, Florida

"I originally discovered SEA through a recommendation from other business contacts. I quickly found out that you seem to try harder. Keep up the good work!"

---- D.K., Oklahoma City, Oklahoma

"Aprile was very quick on the replies and very cooperative. Keep up the good work!!!"

---- M.S., Miami, Florida

"As an AEA member, I chose to purchase from SEA because of their product availability and price. Good service provider! I enjoy doing business with Southeast Aerospace!"

---- R.B., Chesterfield, Missouri

"I was referred to SEA by PS Engineering. The salesperson was very nice and helpful. You had the audio panel I needed at a good price. Thanks for the service and promotional gifts!"

---- K.J., Canton, Ohio

"I choose to purchase from SEA because of their stock and competitive prices. Keep up the good work!"

---- J.P., Pine Bluff, Arkansas

"I discovered SEA through another aviation company in Lynchburg. I chose to purchase from SEA because of price and service. Jenny Gibbons is rare find this day and time. She is an excellent salesperson."

---- B.E., Louisa, Virginia

"I discovered SEA on the Internet. I decided to purchase from you because of price and reputation."

---- F.P., Pembroke Pines, Florida

"Discovered SEA on the ILS. You had the best price and delivery. Keep up the good service!"

---- H.C., Ventura, California

"I found SEA on the Internet. I purchase from you because of your service. Thanks to Sales and to the guys in the avionics shop for installation help."

---- M.G., Enid, Oklahoma

"I chose to purchase from SEA because you had the product in stock. I received my order in the exact time period quoted. The salesperson was very courteous and helpful."

---- G.H., Mercer, Pennsylvania

"Found SEA on the Internet. My order was handled quickly and efficiently. Very accessible company!"

---- R.S., Houston, Texas

"I purchase from SEA because of integrity from President on down. Keep it up!"

---- H.B., West Palm Beach, Florida